Shipping policy

Thank you for shopping with PASSION APPAREL. This Shipping Policy explains how orders are processed and shipped.

1. ORDER PROCESSING

Orders are typically processed within 3–7 business days after your order is placed.

Business days do not include weekends or holidays.

During product launches, sales, or high-volume periods, processing may take longer than usual.

2. SHIPPING TIMES

After your order has been processed, shipping times depend on the shipping method selected at checkout and the destination.

Estimated shipping times are provided at checkout and are estimates only. Delivery dates are not guaranteed.

Once your order has been shipped, you will receive tracking information when available.

3. PREORDERS

Some PASSION APPAREL products may be available as preorders.

Preorder items are not immediately available to ship. Your order will be shipped once the product becomes available and the order has been fulfilled.

Estimated preorder dates are estimates and may change because of production, manufacturing, or shipping delays.

If an order contains both an in-stock item and a preorder item, the items may be shipped together when the preorder item is ready.

4. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

PASSION APPAREL is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an incorrect address after placing your order, contact us as soon as possible. We will try to update the address before the order ships, but changes cannot be guaranteed.

5. LOST, STOLEN, OR DELAYED PACKAGES

Once an order has been shipped, delivery is handled by the shipping carrier.

PASSION APPAREL is not responsible for delays caused by the carrier, weather, natural disasters, incorrect addresses, or other circumstances outside our control.

If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the carrier.

6. DAMAGED PACKAGES

If your package arrives damaged, please contact PASSION APPAREL as soon as possible.

Please provide your order number and photographs showing the damage to the package and/or product.

We will review the situation and determine the appropriate resolution.

7. SHIPPING COSTS

Shipping charges are calculated and displayed at checkout unless a promotional offer provides free shipping.

Shipping costs may vary depending on the destination, package size, and shipping method selected.

8. INTERNATIONAL SHIPPING

If international shipping is offered, customers may be responsible for customs duties, taxes, or other fees charged by the destination country.

These fees are not controlled by PASSION APPAREL and may be the responsibility of the customer.

9. SHIPPING RESTRICTIONS

We reserve the right to restrict shipping to certain locations when necessary.

If an order cannot be shipped to the address provided, we will contact the customer regarding the order.

10. CONTACT US

If you have questions about your order or shipping, please contact PASSION APPAREL through the contact information provided on our website.

PASSION APPAREL

Thank you for supporting our brand.